Union Enterprises
Dispatch Service Agreement
CLICK-TO-ACCEPT TERMS FOR MOTOR CARRIERS
1. Dispatch Services
Union Enterprises (the “Dispatcher”) provides independent dispatch support to motor carriers. Services may include identifying load opportunities, communicating with brokers or shippers, assisting with load booking after carrier approval, coordinating rate confirmations and basic load paperwork, and providing routine dispatch support. The Dispatcher does not guarantee the availability, volume, rate, profitability, or suitability of any load.
2. Dispatch Fees, Invoicing, and Payment
The carrier agrees to pay the dispatch fee shown during signup, displayed in the selected service plan, or otherwise agreed in writing. The fee applies to each load booked or confirmed through the Dispatcher. Invoices may be issued weekly or according to the selected billing arrangement. Amounts must be paid by the stated due date. Unpaid balances may result in suspension or termination of dispatch services. Ending the service does not cancel fees already earned on loads booked or confirmed before termination.
3. Carrier Responsibilities
The carrier confirms that it maintains all operating authority, registrations, permits, insurance, safety compliance, and other legal requirements applicable to its operations. The carrier is solely responsible for its drivers, equipment, cargo, pickup and delivery performance, hours-of-service compliance, route decisions, claims, and transportation services. The carrier must review all load details and notify the Dispatcher promptly of any restriction, delay, rejection, cancellation, or service issue.
4. No Brokerage and Carrier Approval
Union Enterprises acts only as an independent dispatch service and is not a freight broker, motor carrier, shipper, or insurer. The Dispatcher does not take possession of freight, assume cargo or carrier liability, guarantee payment by any broker or shipper, or control the carrier’s operations. Every load remains subject to the carrier’s final approval, and the carrier may accept or decline any opportunity.
5. Information and Account Accuracy
The carrier is responsible for providing accurate and current account, authority, insurance, contact, equipment, and payment information. The carrier confirms that the person creating the account is authorized to act for the carrier and to accept this agreement on its behalf. The Dispatcher may rely on the information submitted through the signup process and may suspend access where information appears inaccurate, incomplete, expired, or unauthorized.
6. Confidentiality
The parties must keep non-public business information confidential, including rate confirmations, pricing, customer information, broker information, operating information, and account credentials. Such information may be shared only as reasonably necessary to perform dispatch or transportation services, process payment, comply with law, or protect legal rights.
7. Independent Contractor Relationship
The parties are independent contractors. This agreement does not create an employer-employee relationship, partnership, joint venture, franchise, fiduciary relationship, or general agency. The carrier remains independently responsible for its business decisions and transportation operations.
8. Third-Party and Transportation Risks
To the extent permitted by applicable law, Union Enterprises is not responsible for acts or omissions of brokers, shippers, receivers, drivers, factoring companies, payment processors, insurers, government authorities, or other third parties. This includes delays, detention, cancellations, rejected loads, cargo claims, payment disputes, rate disputes, breakdowns, fines, service failures, lost profits, or indirect losses arising from transportation activity or third-party conduct.
9. Term and Termination
This agreement begins when the carrier electronically accepts it and continues until ended by either party. Either party may discontinue the dispatch relationship at any time. The carrier remains responsible for all fees and obligations arising before termination. Provisions concerning payment, confidentiality, liability, and electronic acceptance survive termination where reasonably necessary.
10. Electronic Records and Acceptance
Selecting the required checkbox, creating an account, submitting signup information, or using the dispatch service constitutes electronic acceptance of this agreement. The carrier agrees that its electronic acceptance has the same force and effect as a handwritten signature. The service may record the acceptance date, time, account information, IP address, agreement version, and related electronic evidence for compliance and recordkeeping purposes.
11. Updates to These Terms
Union Enterprises may update this agreement when reasonably necessary for legal, operational, security, or service changes. Material updates should be presented through the platform, email, or another reasonable notice method. Continued use after the effective date of an updated agreement constitutes acceptance where permitted by applicable law.
12. General Terms
If any provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver of that provision. This agreement, together with any service plan, pricing selection, privacy notice, or additional terms presented during signup, forms the agreement governing the dispatch service.